The design-thinking process has five steps – these are non-linear and involve several iterations and feedback loops along the process. By adapting this flow, developers and designers can address a range of challenges to solve a complex problem for the end user.
As discussed in Module 1 of this course, AT requires high degree of customization, hence users or Persons with Disabilities must be at the core of the design-thinking process. A user-first approach and continuous feedback loops can ensure that the solution is accessible and user-friendly.